What is a stakeholder policy?
A stakeholder policy sets out how much and how the Group wants to interact with stakeholders within the legal framework.
Why does Capinordic have a stakeholder policy?
The stakeholder policy is an important part of the Group’s communication policy.
Optimising contacts with stakeholders is in the Group’s interest, and the stakeholder policy forms the basis on which Capinordic is to attract investors, customers and staff, thereby creating value for the Group in the short and long term.
Basis of the stakeholder policy
The stakeholder policy is based on the Group’s business concept:
The business concept of the Capinordic Group is based on three core parameters intended to ensure that the Group can always meet the demands of financial consumers:
1. Readiness for change
2. Innovation
3. Knowledge capital and knowledge sharing
Readiness for change particularly relates to the Group’s ability to adapt to continuous changes in competitive parameters which change as a result of changes in demand patterns.
Innovation particularly relates to the Group’s ability to create innovative products, communication and accessibility of information.
Knowledge capital and knowledge sharing particularly relate to the Group’s ability to attract and retain qualified employees who can realise the Group’s business concept through knowledge capital and knowledge sharing.
Stakeholders in the Group
The description below shows how relations with some of the Group’s principal stakeholders are managed:
| 1. |
Investors
Capinordic endeavours to conduct an active IR policy with a high level of information and good investor care. www.capinordic.com displays the IR policy adopted by the Supervisory Board as well as contact details of the IR Manager in Capinordic A/S. Our active IR policy is reflected by frequent and direct communication on the website as well as through electronic newsletters. |
| 2. |
Customers – private and corporate
Capinordic endeavours to have transparent routines and a clear allocation of responsibility. This characterises our relations with customers. We endeavour to reply to inquiries quickly, and our contact with customers reflects their needs. We are subject to the rules of the Danish Financial Supervisory Authority concerning customer care, and we apply these rules actively. |
| 3. |
Society in general, authorities and the press
Capinordic endeavours to have an open and constructive interaction with the press. The Communication Manager of the Group will rapidly reply to inquiries from the press and authorities, if possible. The Group website has a section catering for the press where news is published as quickly as possible. |
| 4. |
Staff
Capinordic wants to attract and retain qualified staff. Knowledge sharing and relevant information to the individual are key words in our relations with staff. Capinordic is conscious of the fact that the Group’s acquisition strategy is a challenge to the information flow in the Group and works actively to meet this challenge. Competitive employment conditions also help attract and retain qualified staff. |